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1. What is the required notice period for placing an order? To guarantee the utmost quality and freshness of your selections, we kindly require a minimum of 48 hours advance notice for all orders.
2. Is Sales and Service Tax (SST) included in the listed price? Yes. All displayed prices are inclusive of the prevailing 6% SST. The final amount you see at checkout already reflects the total tax. 3. Is it possible to cancel an existing order? No. Once an order is placed and confirmed, it is immediately routed for preparation and packaging. Therefore, orders are non-cancellable nor refundable. 4. What are the delivery service areas? We offer delivery within selected regions in Klang Valley. 5. When certain flowers or items are unavailable, substitutions may be made using the closest match of equal or higher value. 6. Do you offer complimentary delivery? Yes. We are pleased to offer exclusive complimentary delivery for bulk orders totaling above RM1,000 within the Klang Valley service area. 7. Disclaimer: As our creations are hand-crafted, the images provided are for illustration purposes only. Please anticipate that the final product, due to the artisanal process, may vary slightly in appearance and finishing. 8. For any further inquiries, please contact our team via email at [email protected] or call us directly at +603 2303 2721. |
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